State of Texas Selected for Special Online Event for At-Risk Homeowners

HOPE NOW Members & Springboard Counselors to Offer One-on-One Counseling via Web and Hotline

(WASHINGTON, DC) – HOPE NOW, the voluntary, private-sector alliance of mortgage servicers, investors, mortgage insurers and nonprofit counselors, and Springboard, a HUD-approved, nonprofit counseling agency, offering comprehensive online personal finance education and learning resources, are bringing several of the largest mortgage servicers together for a live, three-day online event to help at-risk homeowners in the state of Texas.

This is the first event of its kind offered by HOPE NOW and Springboard for residents of Texas.

Homeowners across the state will be able to access a special website or dial a toll-free number, (888) 845-0418, to connect to housing counselors and mortgage servicers who will use Hope LoanPort® to upload the required documents for loan modifications, short sales and other mortgage options.

The three-day event runs 9:00 a.m. to 9:00 p.m. CST daily, starting on Wednesday, April 23rd and ending on Friday, April 25th. The event is free and open to all homeowners in the state.

Mortgage servicers currently participating include Bank of America, Chase, Citi, Nationstar, Ocwen, Select Portfolio Servicing, SunTrust and Wells Fargo.

Homeowners will have the chance to connect with a Springboard housing counselor in the event that their mortgage servicer is not participating.

“We are pleased that our members are able to offer homeowners in the state of Texas real time, on-on-one mortgage assistance via online technology, in the comfort of their own home. If you are a Texas resident struggling with your mortgage, facing foreclosure or looking at a short sale option, you need to participate in this event. Our member mortgage companies, along with Springboard, are excited to be bringing this ‘next generation’ of borrower events to the state,” said Eric Selk, Executive Director of HOPE NOW.

Aaron Horvath, Executive Vice-President, Springboard, added, “We are excited to leverage our online platform to connect struggling area homeowners with experienced counselors in order to get immediate answers from live bank representatives. We believe this will prove to be a convenient, effective and efficient way to help prevent foreclosures.”

HOPE NOW is the industry-created alliance of mortgage servicers, investors, counselors, and other mortgage market participants, brought together by the Financial Services Roundtable, Housing Policy Council and Mortgage Bankers Association, that has developed and is implementing a coordinated plan to help as many homeowners as possible prevent foreclosure and stay in their homes. For more information go to or call the free Homeowner’s HOPE™ Hotline at (888) 995-HOPE™.® is an IRS 501(c)(3) nonprofit personal financial education and counseling organization founded in 1974. is an approved housing counseling regional intermediary by the U.S. Dept. of Housing & Urban Development, and is accredited by the Council on Accreditation signifying the highest standards in the industry for agency governance, fiscal integrity, counselor certification and service delivery policies. For more information on, please visit their web site at